Avoiding Firewall Issues in qulu VMS

qulu VMS will generate Internet traffic if/when any Server in a System is connected to the Internet.

To guarantee connectivity to qcloud-based services you may need to add qulu-related end points to your Firewall White List.

Below are the settings we recommend for your Firewall White List to avoid any interruptions in Internet-based services associated with qulu VMS.


Firewall White List - Recommended Settings

Note: When configuring your Firewall make sure to use FQDN format in order to as some of the end points do not resolve to static IP addresses.


  • For qcloud

Required to connect / disconnect Systems from qulu qcloud and maintain connections.

your-cloud-address.com ( i.e. https://qcloud.vista-cctv.com )

TCP - ports: 80, 443


  • For qcloud Connect (NAT Traversal, Data Proxy services)

Required for remotely connecting to a qulu system via qcloud.

Option 1: Non-Region Specific

*.vmsproxy.com

Option 2: Region-Specific

relay.vmsproxy.com
relay-ny.vmsproxy.com
relay-fr.vmsproxy.com
relay-la.vmsproxy.com
relay-sy.vmsproxy.com
relay-si.vmsproxy.com
mediator.vmsproxy.com
TCP Port : 80, 443
UDP Port: 3345


  • For Time Synchronization

Required to synchronize Server times with qulu Time Servers.

Option 1: Non-Region Specific

*.rfc868server.com

Option 2: Region-Specific

time.rfc868server.com
us-west.rfc868server.com
frankfurt.rfc868server.com
singapore.rfc868server.com
TCP Port : 37


  • For License Activation / Deactivation

Required to activate and manage Licenses online.

licensing.vmsproxy.com
TCP Port : 80


  • For Update Notifications

updates.vmsproxy.com


  • For Anonymous Reporting

Required to send Anonymous usage statistics.

stats.vmsproxy.com
stats2.vmsproxy.com
TCP - ports: 80, 443


  • For Fetching Public IP

Required to allow Servers to fetch a public IP for use in directing System traffic.

tools.vmsproxy.com
tools-eu.vmsproxy.com
Port: 80



This completes the guide.